

Same problem?Īfter testing, log out of the guest account and, in your own account, disable it if you wish. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin. Don’t be alarmed by this behavior it’s normal. Applications will behave as if you were running them for the first time. While logged in as Guest, you won’t have access to any of your documents or settings. Don't use the Safari-only “Guest User” login created by “Find My Mac.”

The purpose of this step is to determine whether the problem is localized to your user account.Įnable guest logins* and log in as Guest. Don’t be disappointed when you find that nothing has changed after you complete it. This procedure is a test, not a solution. Please read this whole message before doing anything. There may be privacy and technical issues involved in using that service, which you should investigate personally before you decide whether to keep the settings. I don't use Google DNS myself, though I have tested it, and I'm not recommending it or any other DNS provider the server addresses are offered merely for testing purposes. Remember that you must click Apply in order for any changes to take effect.Ģ. That should restore the original DNS settings otherwise restore them yourself. If you lose Internet access after making the above change to your network settings, delete the Google servers in the Network preference pane, then select the TCP/IP tab and click Renew DHCP Lease. If you’re using another browser, empty the cache. ▹ Privacy ▹ Remove All Website DataĪnd confirm. Cllck Advanced, open the DNS tab, and change the server addresses to the following: Unlock the Network preference pane, if necessary, by clicking the lock icon in the lower left corner and entering your password. ☞ Some private information, such as your name, may appear in the log. Please don't post screenshots of log messages-post the text. Please don't indiscriminately dump thousands of lines from the log into this discussion.

A few dozen lines are almost always more than enough. When posting a log extract, be selective. ☞ The log contains a vast amount of information, almost all of it useless for solving any particular problem. Don’t post many repetitions of the same message. If there are runs of repeated messages, post only one example of each. Paste into a reply to this message ( command-V). If you're not sure when that was, click the Clear Display button in the toolbar of the Console window and then try the installation again.Ĭopy the messages to the Clipboard by pressing the key combination command-C.
#Kindle app for mac air update
Select the messages from the last installation or update attempt, starting from the time when you initiated it. If you don't see that list, selectĮach message in the log begins with the date and time when it was entered. Click Utilities, then Console in the icon grid.įrom the hierarchical list on the left. The application is in the folder that opens. ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. Select it in the results (it should be at the top.) ☞ Enter the first few letters of its name into a Spotlight search. Launch the Console application in any of the following ways:
